← Back to Directory

Freshworks

Large Enterprises

Freshworks is a software-as-a-service company that provides cloud-based customer engagement and business software, including tools for customer support, IT service management, sales, and marketing. It is known for products like Freshdesk and Freshservice, offering affordable and user-friendly alternatives to larger enterprise software suites.

1 interview note · updated Jul 2026

Freshworks·Product Manager·Onsite - Product Sense / Strategy

May 2026
PM interview at Freshworks, one question about designing an analytics platform. Pretty open-ended, which I wasn't fully prepared for.
  • How would you design an analytics platform from scratch?

“Went broad first, probably too broad.”

View Post