Giga·Software Engineer·Onsite - System Design / Architecture
Jun 2026
System design round at Giga for a software engineer role. The whole thing was one big architecture question about an AI support ticket system, and it went pretty deep into browser automation, external API integration, and reliability concerns. Felt like a senior-level bar.
- Design an end-to-end AI-powered ticket support system that reads tickets via browser automation (no API available), pulls user context from a separate user API, generates personalized responses, and handles reliability, security, observability, and human review.
“This one sprawled in every direction.”