Intuit·Data Scientist·Technical Phone Screen
- A restaurant sees a significant spike in delivery cost per order over the past month. Given tables for orders, courier payments, platform fees, weather, and store operations, how would you first confirm the metric increase is real and not an artifact of how the metric is defined or calculated?
- Walk through how you would decompose the increase in delivery cost per order into its component drivers, covering mix effects like platform, distance, zone, and time of day, as well as rate effects like pay per km or surge multipliers, and execution issues like cancellations or SLA breaches.
- What causal hypotheses would you consider for why delivery costs increased, and how would you quantify each one? For example, could weather shocks, staffing changes that increase courier wait times at pickup, or platform policy changes be responsible?
- Propose two concrete experiments you would run to reduce delivery cost per order. What would your success metrics and guardrails be, and how would you think about statistical power and potential sources of bias?
- What are the most common pitfalls when analyzing delivery cost per order in this setup, and how would you guard against each one?
“This part tripped me up more than I expected.”