SendGrid·Product Manager·Onsite - Product Sense / Strategy
May 2026
PM interview at SendGrid, one question deep into a product analytics case about diagnosing a drop in email open rates. Pretty focused session, no fluff.
- Email open rates on the platform dropped 35% recently. Walk through how you'd diagnose what's going on.
“I went straight to segmentation which felt right in the moment: is it all senders or just some, all regions or one, desktop vs mobile, a specific time window.”