Agoda·Product Manager·Onsite - Product Sense / Strategy
Jun 2026
PM case question for Agoda, focused on diagnosing a payment reliability problem. Single question, fairly open-ended, felt more like a product analytics exercise than a classic product sense prompt.
- You're the PM for Agoda. Failure rates are rising specifically in newer payment methods like digital wallets and UPI. How do you investigate the root cause, and what do you do about it?
“This one took me a second to orient.” The rest of the author's notes on Product Manager interview at Agoda, Onsite - Product Sense / Strategy round, covers how they worked through the question, what the panel pushed back on, and what they would do differently.
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